Privacy Policy

Contact Info:
If you have any questions about our terms of use, you can send an email to info@helios-labs.com

At Helios Labs, we are committed to protecting the privacy of our customers. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to Helios-Labs.com.

What Information We Collect
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. This information is used solely by Helios Labs and is stored in a secure environment. We also periodically conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We use this information for internal marketing research purposes.

Use of Information that You Provide
At Helios Labs we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing circulars and special offers from Helios Labs. We do not give or sell Personal Information to any other party, except to those of our employees and agents who we rely on to handle this information on our behalf in accordance with the above purposes. If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by sending an e-mail to info@helios-labs.com.

Opt-out E-mail policy
We ask that you tell us when you do not wish to receive periodic e-mails from us. We will only send e-mail for customer service purposes and to those visitors who have indicated that they wish to receive other types of e-mail from us. If at any time you wish to stop receiving e-mail from us at any time, you can always remove your name from our mailing list by sending an e-mail to info@helios-labs.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "Unsubscribe".

Use of Cookies
We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please continue to review our privacy policy from time to time so that you are aware of our current policy with respect to cookies.

Your Acceptance of these Terms
By using our Web site, you agree to accept the Helios Labs privacy policy. Make sure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes.